Privacy Policy

At Trip Lodge, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our hotel booking services through our website, mobile application, or other platforms (collectively, the “Services”).

Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely through third-party providers)
  • Government-issued ID (if required for booking or verification)

Booking Information

  • Hotel name, location, and dates of stay
  • Room preferences and special requests

Device & Usage Information

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on the site

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website performance.

How We Use Your Information

We may use your information to:

  • Process and confirm hotel bookings
  • Communicate with you regarding your reservation
  • Provide customer support
  • Send booking confirmations and updates
  • Improve our services and user experience
  • Comply with legal obligations
  • Send promotional emails (only with your consent)

How We Share Your Information

We may share your personal data with:

Hotel partners to fulfill your booking

Payment processors to handle transactions securely

Service providers for analytics, customer support, and communication

Government authorities if required by law or for safety/security reasons

We do not sell your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

  • Depending on your location, you may have the following rights:
  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict data processing
  • Withdraw consent at any time (where applicable)
  • To exercise your rights, contact us at: support@triplodgeuniverse.com

Data Security

We use industry-standard security measures to protect your personal data, including encryption, firewalls, and secure servers. However, no method of transmission over the Internet is 100% secure.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children without parental consent.

International Data Transfers

If you are accessing our Services from outside [Insert Country], your information may be transferred to and processed in countries with different data protection laws.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Services after changes means you accept the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Trip Lodge Customer Support

Email: info@triplodgeuniverse.com
Email: support@triplodgeuniverse.com
Phone: +91-8954599158
Address: B-9 5th Floor sector 3 noida.Pin code 201301.